Since Exact Globe is a local (on-premise) system. Configurations and implementations can differ immensely. Please confirm that the mapping chosen by default matches your structure. Compare this by the database visible in the webservice portal.
ApiCenter Mapping Location
- Login to APICenter. You received the login credentials by email.
- Click the Integrations menu and then search your integration(s).
- Open the integration of which you want the mapping altered.
- Open the flow of which the mapping needs to be inspected.
- Select the Data-mapping tab
- Review the set data-mapping