Knowledgebase

Customer Flow

• Make use of a default customer control account
• Make use of a default payment terms id

OrderFlow

• Order types
• Require orderline for shipping costs
• Process orders with states
• Enable the use of a default debtor

ProductFlow

• Only process webitems
• Make APIcenter create an URL KEY on the product
• Enable / Disable Updates on certain fields for a product
• Set product to published when created

General

• How to re-authorize your application
• Change the date from which we can scan for articles to retrieve
• What are the prerequisites for my application?
• Where can I find my API details?
• View support tickets you've submitted
• Shipping cost and description

See all 12 articles

Failed to get product

• Category code: # not found!

Failed to send product

• Missing SKU! Either 'product.sku' or 'product.variant.sku' is required.

Failed to send price list

• sendPriceList fails

Failed to send order

• VAT Number
• Check customer exists fails
• Product status: is't blocked? On stock? or available for selling? Does it have a webshop filter?
• Product does not exist
• Missing customer ID

Failed to send shipment

• Shiporderflow failed

Tax Mapping Table

• Setting to use default is active but no default value supplied
• Tax Mapping on Orders

Silvasoft

• Ratelimit exceeded

Exact Online

• Exact Online Price list change by date

Winstore

• Send sales order fails
• Amount to process products

AFAS

• Shipping cost and description
• AFAS contribution licence
• Filter debtor prices from the connector
• SendSalesOrder fails "Het te bestellen aantal moet minimaal 50 m zijn.
• Prices are not updated
• Images are not updated

See all 8 articles

Exact Globe

• Exact Globe Price list change by date

WooCommerce

• Category code <category>not found

AccountView

• Use Of A Default Cost Center
• This Version of Accountview does not support methodes from version 1.0
• Failed to send order

Visma

• Visma Price list change by date
• How can agents leverage knowledge to help customers?
• How do I publish my content in other languages?
• How do I customize my Help Center?
• What are these sections and articles doing here?